Frequently Asked Questions
Have questions? We have answers. Everything you need to know about our services, delivery, and security.
General Information
Is it safe to buy social media services?
Yes, absolutely. We use safe marketing methods (organic promotion, ads, and real user networks) to deliver services. We strictly adhere to the safety guidelines of platforms like Instagram, Facebook, and YouTube to ensure your account remains secure.
Do you require my password?
No, never. We only need the public link to your profile, post, or video (e.g., your Instagram username or Facebook post URL). Please keep your password private and never share it with anyone.
How long does delivery take?
Most orders start instantly or within 1 hour. Completion time depends on the quantity ordered. Small orders (e.g., 500 likes) finish in minutes, while larger orders (e.g., 10k followers) are delivered gradually over a few days to look natural.
Services (FB, IG, YT, TikTok)
Will the followers/likes drop?
We provide high-retention services. However, social media platforms sometimes update their algorithms which can cause small drops. We offer a 30-Day Refill Guarantee. If you experience any drops, simply contact us for a free refill.
Are the Facebook Watchtime views monetizable?
Yes. Our Facebook 60k Minutes Watchtime service is specifically designed to meet the eligibility requirements for In-Stream Ads. We recommend using videos that are 1+ hour long for the best results.
Can I split an order between multiple links?
It depends on the package size. Generally, the minimum quantity per link applies (e.g., 1000 views per link). If you buy a bulk package, you can often split it. Please mention your request in the order details or contact support beforehand.
Billing & Support
What payment methods do you accept?
We accept a variety of payment methods including Crypto (USDT, BTC, ETH), PayPal, PerfectMoney, Payoneer, and Wise. Contact support if you need a specific payment link.
Do you offer refunds?
Yes, we offer refunds if we fail to deliver your order within the specified timeframe (usually 72 hours) or if the service is not as described. Please read our Refund Policy for full details.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Contact Support